DELETER Manga Set Color Illust DX

Shipping & Delivery: Orders typically process and ship in 2–4 business days. Processing and delivery estimates vary by product, fulfillment method, carrier, inventory availability, and destination. Shipping fees and freight charges are subject to adjustment based on order dimensions and location.

Customer Support: Hotchows LLC manages and provides customer support for all orders, questions, and inquiries.

Returns, Refunds & Dispute Process: For supplier-fulfilled items, all returns and refunds require prior authorization from Hotchows customer support and are subject to the supplier fulfillment dispute resolution process. Customers may be required to provide supporting evidence, including clear photos or videos of damaged or incorrect merchandise, shipping labels, and packaging.

Deadlines & Conditions: For US shipments, non-delivery dispute claims are evaluated after 45 days from warehouse departure. Damaged, defective, or missing items must be reported promptly upon delivery.

Return Warehouse & Costs: Authorized returns may need to be shipped to the supplier's designated fulfillment center (including overseas/China warehouses). Return shipping costs, customs clearance, and transit times may be significant and are the responsibility of the customer unless the issue resulted from merchant error.

Cancellations & Exclusions: Order cancellations can only be processed before the order enters warehouse fulfillment. No blanket refunds are granted for change of mind, ordering the wrong SKU or size, providing an incorrect delivery address, customs delays/force majeure events, or orders with untrackable/closed status.

Official Supplier Terms: Please review supplier terms prior to purchase: CJ Dispute Policy · CJ Shipping Policy · CJ User Agreement.

Hotchows LLC's customer terms and applicable consumer protection laws control. Supplier policies govern back-end operational fulfillment and do not waive your statutory consumer rights.